Frequently Asked Questions

Everything you need to know about your Chelsea Peers order.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location, generally arriving within 7-14 business days.

What is your return policy?

We offer a 28-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a refund.

How should I care for my pyjamas?

To keep your sets feeling soft, we recommend machine washing at 30 degrees on a gentle cycle and avoiding tumble dryers. Always check the specific care label on your garment.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and estimated delivery dates will be calculated at checkout based on your destination.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.